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Frequently Asked Questions

Order Related Questions


How long will it be before I receive my order?

Can I expedite my shipping?

I accidentally placed my order with Standard Shipping but I really wanted Priority. What do I do?

Do you ship internationally?

Do you ship to PO boxes or Military APO/FPO addresses?

How are orders shipped to Alaska or Hawaii?

Oops! I accidentally placed an order with the wrong shipping address. What can I do?

Will I have to sign for my package when it arrives?


I want to return my purchase! How do I do that?


Do you accept international credit cards?

Do you accept Cashier's Checks or Money Orders?

Do you charge sales tax?

Is it safe to use my credit card on your site?

What forms of payment do you accept?

Can I use pay for an order with more than one credit card?

Order Status

How do I view the status of my order?

How do I change or cancel my order?

What can cause my order to be delayed?

General Questions

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